Within the first year the ice maker stopped working at least 4 times. Unfortunately, Samsung allegedly did not offer to repair and replace the ice makers or fridges and instead left it up to consumers to remedy any problems they experienced. Unfortunately, it appears not even Samsung knows, because hundreds of customers are faced with this problem and are having to defrost monthly to avoid further issues. The ice maker in the affected refrigerators is the TSB 2015 model, alleges the class action lawsuit. It was illuminated when I checked so after turning it off and waiting about 12 hours, it started making ice again. Answer: Samsung issued a bulletin for this exact NO ICE issue for Samsung RS263T, RS265T, and RS267T refrigerators. Such problems have burdened consumers with financial damages such as the cost of labor and parts for repairing their Samsung refrigerators with defective ice makers, replacing damaged kitchen floors, etc. Samsung says the water line within the freezer door can freeze. Thankfully the process is relatively simple, as we outline below. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Repair Clinic can even help you replace a broken Samsung fridge shelf, door handle, a burned-out light bulb and more. Is it the ice maker? If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. The valve requires at … You may be eligible for reparations. DO NOT BUY Samsung! What causes Samsung ice makers to freeze up? I give up! The Samsung ice maker class action lawsuit contends that the appliance maker refuses to fix the problem or replace the defective units. The issue with Samsung french door ice makers icing and frosting up and not working is due to a known leakage defect in the manufacturing process. Now, less than 2 years old and the freezer is dying. The ice maker module was replaced, the temperature was set to 2 degrees, the issue was the button is not an "ice on" button but rather an "ice off" switch. We can help you with that. As a result, the ice maker won’t make ice. The ice maker is a HUGE issue. The temperature? We had it repaired twice. Samsung is currently facing a class-action lawsuit regarding the broken ice makers. If your ice maker won't work after you reset it, the problem could be a lack of water, an electronic problem or a mechanical malfunction. If you're experiencing Samsung refrigerator problems, you came to the right place. It's the same thing every single time. Samsung states to check the orange water line at the front … Attorney Jonathan Shub, a partner with Kohn Swift & Graf, said … They have not fixed the problem. If you or someone you know has a Samsung refrigerator with a defective ice maker, please contact us. You can repair some of these problems yourself with the help of your owner's manual, but some require replacement of a part, such as the solenoid or water valve. When warmer, moister air enters the ice room, frost is formed which stops the small (computer like D.C. voltage) fan which is above the evaporator in the back of the ice room on some models.
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